- Name: David
- Surname: Williams
- Location: Berkshire, United Kingdom
- About Me: There's nothing more powerful than an experience with a purpose! I'm passionate about improving the daily lives of people whether they're customers of large organisations or the people working within them. And in doing this, delivering better commercial results AND better experiences. In my career I've worked with some of the largest organisations in the world. I'll share observations on the practicalities of HOWTO...get this done - customer and employee experience, contact innovation and cloud-based computing.
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